TERMS OF USE | PRIVACY POLICY
TERMS OF USE
Effective date: [11/11/2025]
Last updated: [11/11/2025]
Welcome to Bill’s Service (“Bill’s Service,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website at [billsserviceofstamford.com] (the “Site”) and any online forms, scheduling tools, or communications we provide (collectively, the “Services”). By accessing or using the Site, you agree to these Terms.
If you do not agree, do not use the Site.
1) Who we are
Bill’s Service provides light-, medium-, and heavy-duty towing & recovery, roadside assistance, and dump-truck hauling from our location at [49 Gleason Ave, Stamford, CT 06902]. Some services are dispatched by phone and performed offline on service tickets that include additional terms.
2) Website content; no professional advice
Information on the Site is for general informational and promotional purposes only and may change without notice. It does not replace the pricing, terms, or liability limits that appear on your signed work order, tow authorization, or invoice.
3) Quotes, rates, and billing (service overview)
Estimates. Any quotes given online or by phone are estimates only. Final charges may include mileage, winch time, wait time, labor, special equipment, tolls, after-hours rates, storage, and other lawful fees. Payment. Payment is due at completion unless we agree otherwise in writing. We accept [cards/ACH/cash/company checks]. Unpaid balances may accrue late charges and collection costs. Liens & storage. We may assert statutory mechanics’, towing, or storage liens and charge storage beginning [timeframe, e.g., 24 hours] after drop-off, as permitted by law. Cancellations/No-shows. If a unit is dispatched and you cancel or are unavailable, we may charge a call-out or minimum fee.
(The above summarizes common service terms. Your signed service ticket controls.)
4) Scheduling, accounts, and user submissions
If you submit forms or book service, you agree to provide accurate information and to receive communications related to your request (including SMS, if you opt in). You’re responsible for content you submit (photos, locations, notes) and for keeping any login credentials secure.
5) Acceptable use
You agree not to:
misuse the Site or attempt to disrupt its operation; scrape, copy, or frame content without permission; post unlawful, abusive, or misleading information; or access the Site using automated means not authorized by us.
We may suspend or block access for violations.
6) Intellectual property
All Site content (logos, text, photos, videos, graphics, layout, and code) is owned by Bill’s Service or its licensors and is protected by law. You may not copy, reproduce, or create derivative works without our written consent.
7) Third-party links & tools
The Site may link to third parties (e.g., maps, analytics, payment processors). We are not responsible for third-party content or practices. Your use of those services is governed by their own terms and privacy policies.
8) Disclaimers
THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Site will be error-free or uninterrupted.
9) Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BILL’S SERVICE AND ITS OWNERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, ARISING FROM OR RELATED TO YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE WILL NOT EXCEED $100.
(Liability for in-person services is governed by your signed service ticket and applicable law.)
10) Indemnification
You agree to indemnify, defend, and hold Bill’s Service harmless from any claims, damages, liabilities, and expenses (including attorneys’ fees) arising out of your misuse of the Site or violation of these Terms.
11) Changes to the Site and Terms
We may modify the Site and these Terms at any time. Changes are effective when posted. Your continued use of the Site after changes means you accept the updated Terms.
12) Governing law; venue
These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles. Courts located in Fairfield County, Connecticut shall have exclusive jurisdiction and venue for disputes arising from these Terms or the Site.
13) Contact us
Bill’s Service
Address: [49 Gleason Ave, Stamford, CT 06902]
Phone: [(203) 324-5289]
Email: [[email protected]]
PRIVACY POLICY
Effective date: [11/11/2025]
Last updated: [11/11/2025]
This Privacy Policy explains how Bill’s Service (“we,” “our,” “us”) collects, uses, shares, and protects personal information when you visit [billsserviceofstamford.com], contact us, or use our online tools (the “Site”). It also describes your rights and choices.
By using the Site, you consent to this Policy.
1) Information we collect
We may collect:
A. Information you provide
Contact details (name, email, phone, address) Service details (vehicle info, location, photos, notes) Payment information processed by our payment processor (we do not store full card numbers) Preferences and communications (e.g., SMS opt-in/opt-out)
B. Information collected automatically
Device and usage data (IP address, browser, pages viewed, timestamps) Cookies and similar technologies for analytics, performance, and preferences Location information if you grant permission (e.g., for map/dispatch features)
C. Information from third parties
Mapping, analytics, scheduling, or payment providers that help us operate the Site Public or business directories to verify account or fleet details
2) How we use information
We use personal information to:
respond to inquiries and schedule/dispatch service; send service updates, invoices, and support messages; operate, secure, and improve the Site; analyze usage and performance; comply with legal obligations and enforce agreements; market our services (you can opt out at any time).
SMS communications. If you opt in, we may send service-related SMS. Message & data rates may apply. Reply STOP to opt out, HELP for help.
3) Legal bases (where required)
Depending on your location, we rely on one or more legal bases: your consent, performance of a contract (e.g., service request), legitimate interests (e.g., site security), compliance with law, and establishment/defense of legal claims.
4) How we share information
We may share personal information with:
Service providers (hosting, analytics, scheduling, payment processing, call/SMS platforms) under confidentiality obligations; Law enforcement or authorities when required by law or to protect rights/safety; Business transfers in connection with a merger, sale, or reorganization.
We do not sell personal information.
5) Data retention
We retain personal information only as long as necessary for the purposes above, to comply with legal obligations, resolve disputes, and enforce agreements. Call recordings, tow documents, and invoices may be retained for regulatory and safety reasons for [X years].
6) Cookies & tracking
We use cookies and similar technologies for site functionality, remembering preferences, and analytics (e.g., Google Analytics). You can manage cookies in your browser. Blocking some cookies may affect functionality.
Cookie banner text (example):
We use cookies to improve your experience, analyze usage, and deliver our services. By continuing to use our Site, you agree to our use of cookies. Manage in your browser settings.
7) Your choices & rights
Opt-out of marketing: Follow unsubscribe instructions or email us. For SMS, reply STOP. Access/Correction/Deletion: You may request access to, correction of, or deletion of your personal information, subject to legal exceptions. Do Not Track: We do not respond to Do Not Track signals due to industry standards variability, but you can limit tracking via cookies.
If you are a resident of a U.S. state with consumer privacy rights (e.g., the Connecticut Data Privacy Act), you may have additional rights to access, delete, correct, or opt out of certain processing. To exercise these rights, use the contact methods below.
8) Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.
9) Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect their data. If you believe a child provided data, contact us to remove it.
10) International users
Our Site is operated in the United States. If you access it from outside the U.S., you consent to the transfer and processing of your information in the U.S. under this Policy.
11) Changes to this Policy
We may update this Policy from time to time. Changes are effective when posted with the “Last updated” date above.
12) Contact us
For questions or to exercise your privacy rights:
Bill’s Service
Address: [49 Gleason Ave, Stamford, CT 06902]
Phone: [(203) 324-5289]
Email: [[email protected]]
Stats
OUR TRACK RECORD ON THE ROAD
For over seven decades, Bill’s Service has kept Stamford’s trucks, trailers, and work equipment moving. From light-, medium-, and heavy-duty towing and roadside recoveries to scheduled dump-truck hauling, our crew delivers the kind of reliable, heavy-duty service that keeps fleets on schedule and owner-operators in business.
10K+
Heavy Vehicles Towed
5000+
Vehicles Recovered
75+
Years in Service
PEOPLE CHOOSE US
HOW ARE WE DIFFERENT
EXPERT CRAFTSMANSHIP
At ClearShield, our team of skilled technicians ensures that every repair and paint job is done with precision and care, restoring your vehicle to its original condition.
PREMIUM MATERIALS
We use only the highest-quality materials for all our services, ensuring long-lasting durability and a flawless finish that not only enhances your vehicle’s appearance but also stands the test of time.
EXCEPTIONAL CUSTOMER SERVICE
We prioritize your satisfaction by offering personalized care and transparent communication throughout the entire process, ensuring a hassle-free experience.
COMPANY
ADDRESS
49 Gleason Avenue , Stamford Connecticut 06902
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